At PatentZoom, a brand of Menteso, Inc., incorporated at 589, S 22nd St., San Jose, CA 95116, we work with inventors on a daily basis and understand the importance of confidentiality. We take great measures to ensure that information you send to us is used exclusively for providing you with the quality services you request.
CONFIDENTIALITY COMMITMENT
All information submitted to PatentZoom is considered confidential. PatentZoom agrees to use the confidential information only for the purpose of providing services requested by you. PatentZoom will limit disclosure of any information you submit to within its own organization to its directors, officers, partners, members, or employees, and any third-party patent attorneys or patent agents with a need to know. PatentZoom shall not disclose the information to other parties without your prior consent. PatentZoom will have satisfied its obligations if it takes affirmative measures to ensure compliance with these confidentiality obligations by its employees and others who are permitted access to or use the information.
Introduction Web Site Owner. Menteso, Inc., DBA PatentZoom (“PatentZoom”) is the owner of this web site (“PatentZoom Web Site”). PatentZoom can be contacted by mail at 589, S 22nd St., San Jose, CA 95116, by phone, or by e-mail at support@patentzoom.us. This online privacy notice discloses PatentZoom’s information practices for the PatentZoom Web Site, including the type of personally identifiable information requested to make a purchase, how the information is used, and with whom the information is shared.
Web Site Visits. In general, you can visit the PatentZoom Web Site without disclosing any personal information. PatentZoom does keep track of the domains from which people visit us.
Web Site Transactions. At times, PatentZoom will need personal information regarding a customer or prospect. For example, to process an order or provide a subscription, PatentZoom may need to know a customer’s name, mailing address, e-mail address, and credit card details. PatentZoom respects your wishes if you tell us you do not want this information used as a basis for further contact.
Identifying Information. To make a purchase and/or access designated subscriber services and/or restricted areas within the PatentZoom Web Site, PatentZoom may request personal identifying information, which may include: name, postal address, e-mail address, screen name, password, telephone number, payment method, and, if applicable, credit card number. Additional information may be requested to establish and maintain customer accounts.
Service Quality Monitoring. Some Web Site transactions may require a customer to telephone PatentZoom, or PatentZoom to call the customer. PatentZoom will not contact you by telephone without your prior consent, except to confirm an order placed online or inform a customer of the order status. Customer should be aware that it is PatentZoom’s practice to monitor and, in some cases, record such calls for staff training or quality assurance purposes.
Information from Children. PatentZoom does not collect or maintain information from users under the age of 13, and no part of PatentZoom’s Web sites is structured to attract anyone under the age of 13.
Lost or Stolen Information. Help keep your personal information accurate. If your information has changed, please e-mail the new information to support@patentzoom.us.
Chat Rooms, Forums, and Bulletin Boards. If you participate in a PatentZoom chat room, discussion forum, or post messages to a PatentZoom bulletin board, please be aware that this information will be broadly available to others with access to those platforms. Expressed opinions are personal and should not reflect PatentZoom’s views.
Links to Other Web Sites. A PatentZoom Web Site may contain links to other sites. PatentZoom is not responsible for the privacy practices or content of those sites.
Limited Uses Identified. Without your prior consent, PatentZoom will not use your personal identifiable information for any purpose other than that for which it was submitted. PatentZoom uses this information to reply to inquiries, handle complaints, provide operational notices, and maintain program records. PatentZoom also processes billing and business requests related to Web Site participation.
Marketing Uses. The information you provide may be collected, used, analyzed, or processed by PatentZoom or selected third parties on behalf of PatentZoom for marketing and other business purposes. Before using this information, however, PatentZoom will notify customers and offer the opportunity to opt out if desired.
Stored Information Uses. PatentZoom stores and retains the information provided by customers to support Web Site interactions, deliver purchases, and contact customers regarding other PatentZoom products or services.
Online Advertising. Some companies that help PatentZoom deliver online advertising, such as banner ads, may collect and use information about PatentZoom’s customers to help better understand preferred advertising or promotions. This information is aggregated and is not identifiable to a specific individual.
Within Corporate Organization. PatentZoom may share your personal information within the PatentZoom corporate organization and transfer the information to countries where PatentZoom conducts business. Even if countries provide less legal protection, PatentZoom will handle your personal information as described here.
Mergers and Acquisitions. For business growth, PatentZoom may share, rent, sell, or buy business assets. In such transactions, customer information may be one of the transferred assets. Should PatentZoom be acquired, customer information will be transferred as part of the acquisition.
Agents. PatentZoom employs or engages other companies to perform business functions on behalf of PatentZoom, such as fulfilling orders, analyzing data, and processing payments. These entities are bound by contract to use personal information solely for authorized functions.
Affiliated Businesses. PatentZoom works closely with affiliated businesses operating Web Site stores, providing services, or selling products on each other’s Web Sites. Customer information related to such transactions is shared with affiliated businesses.
Marketing Analysis by Third Parties. PatentZoom reserves the right to disclose customer information for marketing analysis in aggregate form, which does not describe or identify individual customers.
Disclosure to Governmental Authorities. Personal information may be disclosed as required by law through judicial or other government subpoenas, warrants, or orders.
No Tracking of Personal Information. PatentZoom’s Web Sites are not set up to track, collect, or distribute personal information entered by visitors, though access logs track site usage data for research and development purposes.
Use of Cookies. PatentZoom and third-party vendors collect non-identifiable and personal information through cookies, which anonymously tag computers. Customers can opt-out by managing browser settings, but certain features may be disabled.
Commitment to Online Security. PatentZoom employs physical, electronic, and managerial procedures to protect personal information. Payment data is encrypted whenever transmitted online.
No Liability for Acts of Third Parties. PatentZoom will exercise reasonable efforts to safeguard customer information. However, no transmission or security technology can be entirely secure, and PatentZoom shall not be liable for unauthorized disclosure due to errors or unauthorized acts.
Changes to Privacy Policy. PatentZoom reserves the right to change its privacy policy at any time. Notice of any material change will be posted on the PatentZoom Web site 30 days prior to implementation.
Opt-Out Right. Customers can opt out of having personal information collected, used, or disclosed by PatentZoom by contacting support@patentzoom.us.
Information Maintained by PatentZoom. Upon request, PatentZoom will provide a reasonable description of personally identifiable information maintained. Please contact support@patentzoom.us to update or correct information.
Your California Privacy Rights. California Civil Code Section 1798.83 permits California residents to request certain information regarding PatentZoom’s disclosure of personal information. Please write to support@patentzoom.us with such requests, limited to once per calendar year.
Accountability. For questions or complaints about PatentZoom’s privacy policy, please contact support@patentzoom.us.
Terms of Use. By engaging with PatentZoom services, customers accept the practices described in this policy. Privacy disputes are subject to this policy and PatentZoom’s Terms of Use.
